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Technical
Support

To contact the technical support team during regular business hours (7am-7pm EST), use the contact email or number below, and follow the prompts. After regular business hours, use our 24-hour Help Line and leave a detailed message.

For general questions, including requests for parts, your call will be returned the next business day. If you need help operating your device, or if you have an emergency, a technical representative will return your call within three hours.